Because we provide you with a detailed description of our accurate pricing, by way of comprehensive schedules, you are assured of there being no additional hidden costs.
We guarantee all workmanship to be free of defects. In the unlikely event of a defect in workmanship you are fully covered at no additional cost. Our extensive quality control checklists and our quality control process ensures minimal faults.
We have systemised processes to track project performance, timing and deadlines, giving you confidence and certainty in planning. Any changes or variations will show on your schedule immediately.
Because we only use reputable suppliers we guarantee that any materials used in your project will be fully fit for purpose and meet all relevant NZ building codes and standards. Further we guarantee that in situations where it is best practice, we will recommend the use of materials that exceed minimum requirements. In the event that a product of material is damaged in delivery or not up to standard, we will arrange a replacement from the supplier at no additional cost.
We guarantee to keep you up to date throughout the entire process. We regularly communicate with you and ensure your involvement with any key decisions.
We do what we say and turn up on time. You will find our staff reliable, presentable, friendly, honest and trustworthy. In the unlikely event that you are let down we guarantee to take immediate steps to remedy.
We guarantee to take all precautions necessary to protect paths, driveways and furnishings during the course of the renovation. We guarantee to store any new materials, fixtures and items in a secure and protected state.
We pride ourselves on our site cleanliness and we guarantee to keep your site as tidy as we can throughout the project. Upon completion of your project, we guarantee to provide a full commercial clean (inside and out) before we hand it over to you.
We guarantee to secure your home during renovations. We will install fences and board up open areas as necessary. Further we guarantee to leave your property closed off at the end of each day’s work. We guarantee that no subcontractors will be given access to your home without our approval. Further no work will be scheduled outside normal working hours without your express permission.
Our 10 year guarantee protects you against: